FAQs

For an eligible BOGO offer, add the qualifying research product to your cart and enter the applicable coupon code. A second matching eligible item should be added at no charge according to the offer terms. Product exclusions and quantity or usage limits may apply. Confirm that both items and the discount appear in the cart before completing checkout.

Better Molecule may make limited promotions or coupon codes available for eligible research products. Each offer may have its own dates, product eligibility, order requirements, and usage limits. The terms presented with the offer apply. Promotions do not change the intended use of any product. All products are supplied strictly for laboratory research and in vitro analytical use and are not intended for human or animal consumption.

Enter the code in the Coupon Code field in your cart before completing checkout, then select Apply. Confirm that the discount appears in the order summary before submitting the order. Coupon codes cannot be added after an order has been completed.

Unless the terms of an offer expressly state otherwise, coupon codes and promotions cannot be combined. When more than one promotion could apply, the cart determines the applicable discount under the current offer rules. Review the order summary before submitting the order.

Yes. Promotions and coupon codes may have start and end dates, product or order requirements, and limits on how many times they may be used. These terms vary by offer. A promotion is valid only while active and cannot be applied retroactively to a completed order.

A code may be inactive, expired, already used, limited to specific products or order quantities, or incompatible with another promotion. Confirm that the code was entered exactly as provided and that the order meets the offer requirements. If the discount still does not appear, contact Customer Support before submitting the order.